Where are the "People” in Marketing?
Brand Keys 2013 Customer Loyalty Index
How Super is the Super Ad Bowl?
Where are the "People” in Marketing?
American Airlines Improves Overall Customer Experience with New Logo
Diesel Timeframes ‘Days to Live’ Campaign
Nike Plus – Getting engagement right
Monster Children and Pulse Films Presents: A Film Exploring Teenage Life in Los Angeles
HSBC: the Worldwide Local Bank for Money Laundering and Rogue Nations
Publix, Trader Joe’s, Aldi, and Chick-fil-A
Earn Top Customer Experience Ratings,
Winter 2013
If The Brand Don’t Fit, The Celebrity Won’t Wear It. And Vice Versa.
Brand Keys Survey Predicts Five Percent Decrease in Holiday Retail Sales
Lack of Progress in Shutdown Talks Batters Republican Brand
Are Healthier Potatoes An Oxymoron?
When It Comes To Fashion, Brands Matter More – Up 10X In 10 Years
Fall 2013
Consumer Back-to-School Spending Gets a ‘C’
Simpsons #1 Most-Watched Animated Show Among 18-49 Year Olds,
Re-Runs Worth A Billion Dollars!
Not The CEO or Consumer Engagement
Ipsos ASI Creates a 'Smart' Research App to Measure Brand Touchpoints in Real-Time
Running the Brand Up the Flagpole
How I built my consulting practice
Invisible Light Network’s Immersive Video Production Wows at Google I/O 2013
The Importance of Emotional Brand Measures
Consumer’s Going More Traditional (Again) For Mother’s Day 2013
Heat, Spurs, and Knicks Are Fan Favorites in Brand Keys 2013 Sports Fan Loyalty Index
Spring / Summer 2013
Amazon Increases Prime Membership by 25%, Prime Members Discount Amazon Brand Engagement by 10%
The Least Engaging Brands of 2014
Interview advice for designers
“Good Feelings” are Not Enough for Super Bowl Ads
Cyber Stick Ups at Target and Neiman Marcus (and Others) Discounts Brand Engagement Up To 85%
Winter 2014
Spring / Summer 2014
Back-to-School Consumer Spending Gets a ‘B+’
Why Ads Should Name Brands ‘Early and Often’
Brand Keys Survey Reveals the Most Patriotic Brands in America
CreativeLive Announces Free Online Negotiation Class Led by Ted Leonhardt
Equality for Dad in 2014, When it Comes to Father’s Day
Brand Keys 2014 Sports Fan Loyalty Index Scores NHL Team Loyalty
Goodwin Design Group ‘Rocks Your Game’ for Kimberly Clark's New SafeSkin Kids Sports Wraps
Brand Keys 2014 Sports Fan Loyalty Index Names Spurs, Thunder and Heat Fan Favorites
Third Year Running Consumers go more Traditional For Mother’s Day 2014
Fall 2014